Loyalty Cards

We value and appreciate our regular clients who spend approximately M2000 or more per month with us. To show our gratitude for their continued support, we offer special loyalty cards with exclusive benefits.

Normal Cards (Classic Cards)

Benefits: Six rides until 31 December.

Terms & Conditions:
- Each client is entitled to a maximum of two rides each month.
- The card can be used to pay for rides for the cardholder only.
- Rides are from regular pick-up points like home to work or work to home.

Black Cards (Premium Cards)

Benefits: Six rides until 31 December, plus the added benefit of being able to use the card for the whole family in case of a hospital emergency.

Terms & Conditions:
- Each client is entitled to a maximum of two rides each month.
- The card can be used to pay for rides for the cardholder only.
- Rides are from regular pick-up points like home to work or work to home.

Privacy Policy

This Privacy Policy describes how Urban Taxis & Tours collects, uses, and shares your information when you use the Urban Taxis & Tours App . By using the App, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our services to you.

Types of Data Collected

- Personal Data: When you register with the App, we may ask for information such as your name, email address, phone number, and address information. This information is used to provide you with the services requested and to communicate with you.

- Usage Data: We may also collect information about how you use the App, such as the pages you visit, the features you use, and the actions you take. This information is used to improve the App and provide a better user experience.

- Location Data: We may collect and store information about your location if you enable location services on your device. This information is used to provide you with location-based services, such as finding nearby drivers.

Use of Data

We use the collected data for various purposes, including:

- To provide and maintain the App
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of the App
- To detect, prevent and address technical issues

Sharing of Data

We may share your information with third-party service providers who help us provide and maintain the App. We may also share your information in response to a legal request, such as a court order or subpoena, or to protect our rights or property.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.